RVCA Reviews

RVCA Uk is awful! I have returned 2 items via Hermes return labels and waiting over 1 month and it doesn’t seem as if refund is going to be issued, I will not buy form their website ever again!

Do not order here!!!
I never got the clothes or the money and they don't respond to my Emails!!

DO NOT BUY FROM RVCA. They take your money and dont even refund it when they dont deliver your order. I reached out to RVCA customer service in February after my order in January was never delivered. I finally recieved an appropriate response after so many automated emails in March for a refund. The refund amount stated in the email was wrong and was never even refunded. It is now May and I still have not received a refund. I have tried phoning the UK customer service which is in the email, instead of more emails going unanswered and the number is invalid....

I submitted an order for Hitcher Pant on April 18th. I didn't receive them until April 27th and I never received a tracking number. I returned them right away and still haven't received a refund ($49.82), despite being promised one. They've been holding onto my money for almost a month now; I have no pants and no money. It's been over two weeks since they received the return!

No reply to multiple emails about returns. No refund. Items missing. Very very poor.

I ordered a hat and shirt as a gift. Two weeks later got an email that said, we had a system issue that caused my order to be canceled. But you can reorder with a 30% discount. seems fishy to me.

23.03.2021
I ordered over a month ago, tel. number does not exist, emailed countless times.
DONT BE FOOLED BY THE WEBSITE, ITS A COOL WEBSITE AND LOOKS OFFICIAL.
READ OTHER REVIEWS, SAMO SAMO.
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13th April 2021
Okay ! It took a long time to come but I got my cap / delivery... phew! I am very happy with it, its very good quality, I don't know why they make it so hard to trust them. They need a better marketing strategy.

DO NOT BUY FROM THIS COMPANY
Purchased a coat over a month ago, it took over 2 weeks to arrive. I sent it back and after countless emails to their online contact form (at least 20) no response or refund. Their contact number also doesn't exist. I've resulted to slandering them on every platform possible.

Does this company actually exist
Zero customer service never reply from emails
9 days for a cap still pending shocking
Think I've definitely been robbed
Do not use this company

Ordered a product a month ago
Stuck with DPD UK who won’t send me it has it’s missing my address
Tried to get it updated and even gave my address , order details, receipt and invoice
Rvca won’t respond to queries asking for help
Horrible service from Rvca and Dpd

Pretty bad customer service. They send me the wrong size of the product, so i did the return, it was a birthday present and i'm still waiting for my product, already pass 2 MONTHS.

I think the brand makes cool stuff that really suits my style but unfortunately the whole ‘sustainability’ thing that they claim as part of their brand seems to be no more than greenwashing.
The clothes came wrapped in layers and layers of plastic, smelled super toxic and there was already some loose seams on the brand new clothes (no better quality than H&M).
So this was a one time purchase for me, unless this brand makes a bigger effort in terms of sustainability.